Hallmark Channel Phone Numbers and Emails

Toll-Free Number:

  • (888) 390-7474
    Viewer Services

Customer Service:

  • (800) 425-5627

Legal & Business Affairs:

  • (818) 755-2400

Hallmark Channel Email:


Hallmark Channel Contact Information

Hallmark Channel Website:

Hallmark Channel Help Center:

Corporate Office Address:

Crown Media United States, LLC
12700 Ventura Boulevard
Studio City, California 91604
United States

Other Info (opening hours):

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Hallmark Channel Rating Based on 907 Reviews

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Summary of Hallmark Channel Customer Service Calls

01:01 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hallmark Channel Customer Service?

Activation/ Cancellation Question:

  • “Trying to subscribe to hallmark movie network”
  • “Unable to activate Hallmark Channel”
  • “I had been canceled the services and I am still being charged”

Account Question:

  • “Can't log in”
  • “I don't know why I have to sign in to see the movies I did a 7 to 7 day trial they charge me 599 on the 22nd but I can see no more movies it's been three days can you seem to sign it either”
  • “Need to setup your account”

Request for Information Question:

  • “Concern about allowing Homosexuality in”
  • “Questions about my account”
  • “About my subscription”

Product/ Service Question:

  • “Hallmark not working”
  • “Not working”
  • “Order a series like when calls the heart & the Good Witch”

Payments and Charges Question:

  • “Billing issue”
  • “I keep getting charged after i canceled”
  • “Why am I getting charged now for movies, mysteries when a”

Shipping and Delivery Question:

  • “I want to get the Hallmark channel”
  • “Ornament delivery status”
  • “I want to get the christmas moveis”

Staff Question:

  • “Your service sucks”
  • “Not able to get any service.”
  • “Customer service99”

Website/ Application Question:

  • “App not working”
  • “App”

Cards Question:

  • “Buy box cards online?”
  • “I made orange and cardamom poppers. OMG. They are so easy to make and delicious”
  • “Cause 60.00 off card was post taken off”

Return/ Replace Question:

  • “Being kicked out of movies at returned to home screen”
  • “Will when hope calls return. And will Grace return to the show.”

Refund Question:

  • “Refund”

Other Question:

  • “Talk to representative”
  • “To buy one of your figurines”
  • “Lesbian *** on hallmark”


Hallmark Channel Terms of Service
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All materials on the Websites ("Materials"), including, without limitation, images, names, photographs, graphics, logos, characters, illustrations, artwork, recipes, instructions, stories, synopsis, literary material, audio and video, are protected by copyright, trademark and other laws and may only be used for The User's personal non-commercial purposes. The Client of Hallmark Channel may not copy, reproduce, download, republish, duplicate, distribute, upload, modify, post or transmit Materials in any way. The Customer are also prohibited from creating materials that are based on and/or derived from Materials. The foregoing grant shall include the right to exploit any proprietary rights in a Posting, including, but not limited to, rights under copyright or trademark, under any relevant jurisdiction.
To read more: http://www.hallmarkchannel.com/crown-media-family-networks-terms-of-use
Hallmark Channel Privacy Policy
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE. Crown Media United States, LLC and/or its parent companies, subsidiaries, agents or affiliated companies (collectively, "Crown Media," Hallmark Channel or The Company) owns, operates and/or provides this and other websites, applications, pages on social networks (e.g., Facebook, Twitter, Instagram) and other online or wireless services (each, a "Website" and collectively, the "Websites"). By accessing and/or using the Websites, The User of company services agree that both The Customer's access to and use of the Websites are governed by this Privacy Policy and the Terms of Use located at www.hallmarkchannel.com/crown-media-family-networks-terms-of-use (collectively, the "Privacy Policy"), as well as all applicable laws, rules and regulations and rules governing promotions. Hallmark Channel may also collect information how the Websites are accessed and used by The User of Website ("Usage Data"). Usage Data may include, without limitation, information such as The User's computer's Internet Protocol address, browser type, browser version, the pages of Hallmark Channel's' Websites that The Customer visit, the time and date of The Client's visit, the time spent on those pages, unique device identifiers and other diagnostic data.
To read more: http://www.hallmarkchannel.com/privacy-policy
Hallmark Channel FAQ
The User can also find a wide selection on Amazon, iTunes, or anywhere DVDs are sold. Select offerings of Hallmark Channel, Hallmark Movies & Mysteries, and Hallmark Drama programming are available on a variety of online platforms. To find out if The User of Website receive all three networks, please call The User's cable provider. Through The Client's pay TV provider's TV Everywhere products. Please be sure to check out Hallmark Channel's' schedule on Company's website, which is always current. I would like to add The User's new network, Hallmark Drama, to Hallmark Channel's' lineup. Hallmark Drama is currently in 10 million homes. While the network's footprint is growing, not all pay TV providers currently carry Hallmark Drama. If Hallmark Drama is not included in The User's lineup of cable networks, please call The Client's provider and let them know that The Client of Hallmark Channel would like added to The Customer's service.
To read more: http://www.hallmarkchannel.com/faq
Top Hallmark Channel Services

Customer Care, Reporter

Top Hallmark Channel Products

Tv Channel, Movie, Tv Show

Hallmark Channel Pros and Cons

Pros: I love lucy, Wholesome family movies, Great christmas movies, Good family entertainment, Christmas movies

Cons: Dropped i love lucy, Christmas shows back to back, Excess of holiday movies, Continuos christmas movies, No diversity

Related Companies

Hallmark, Hallmark Movies Now, Hallmark Movies And Mysteries, Hallmark Software, Hallmark eCards


Hallmark Channel is nation’s favorite broadcast bringing joy to millions of families across the country. Being a subsidiary of Crown Media Family Networks, the channel’s programs distributed both in standard and high definition resolution. Home and family programs, variety of popular sitcoms, and shows etc are among Hallmark’s selection of entertainment. When Calls the Heart, Happy Thoughts, Chesapeake Shores, The Middle and many other series are the TV programs offered to the network’s members. Apart from broadcasting, Hallmark Channel official store showcases a large collection of series themed gifts and accessories including bags, mugs, hoodies, and T-Shirts etc.

Hallmark Channel reviews and complaints

Hallmark Channel is ranked 98 out of 940 in Media category

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